> ## Documentation Index > Fetch the complete documentation index at: https://docs.begin.eu/llms.txt > Use this file to discover all available pages before exploring further. # Managing what Begin AI remembers > See, add, change and delete what Begin AI keeps about how you work, or turn its memory off. ![A Begin AI memory card holding the line Short answers, marked Saved by Begin AI](https://mintcdn.com/beginltd/dxIgKHFZVFDV-O8Z/images/cover/employee-ai-managing-memory-light.png?fit=max\&auto=format\&n=dxIgKHFZVFDV-O8Z\&q=85\&s=ece40ea7dd0f4f93a1b23daf0620f1a7) Begin AI can remember how you like to work, such as short answers or the location you plan for, so you do not repeat it in every chat. Everything it keeps is listed on **Agent personalization** in your settings, where only you can see, change or delete it. Beta Begin AI memory is rolling out gradually. If your settings have no **Agent personalization** page, your workspace does not have it yet: ask your manager to contact us about turning it on. ## Choose where a preference goes | Keep it as | Begin AI reads it | What fits | | - | - | - | | A memory | In your chats in one workspace, for what holds there, such as your default location | Up to 50 in each workspace, each one line of up to 300 characters | | **Account note** | In your chats in every workspace you belong to, for what holds everywhere, such as the language you want answers in | One note of up to 2,000 characters, line breaks kept | Start the note with **Write note**. Begin AI reads it and this workspace's memories in every chat, but what you say in the chat comes first: when the two disagree, Begin AI follows the chat and offers to update the memory. ## Add, change or delete a memory **1. Open Agent personalization** Go to **Settings → Agent personalization**. On a phone, open **More → Profile & settings → Agent personalization**. **2. Find this workspace's list** **Memories in** and your workspace's name lists what Begin AI keeps for you here. **3. Add a memory** Choose **Add**, write one short line, such as "I plan rotas a month ahead", and choose **Save**. The memory joins the list as **Added by you**, and Begin AI reads it from your next message. To change one, choose **Edit memory** on its row: a memory Begin AI saved then reads **Added by you**, because the label follows whoever wrote its current text. **Delete memory** removes one. **Delete all**, on its own row below the list, clears this workspace's list and keeps your account note and your memories in other workspaces. ## Let Begin AI save for you Ask Begin AI in a chat to remember something, or tell it a lasting preference: how long or how laid out answers should be, a language, a default location, team or period, or how you plan or approve. It saves that as a memory and says in one line what it saved. It never saves other people's personal details, health, pay, passwords, secrets or one-off task details. Whether it asks first follows the chat's **Approval mode**: | Begin AI wants to | **Manually approve** | **Automatically approve** | **Skip all approvals** | | - | - | - | - | | Save or change a memory, or turn memory on or off | Asks first | Goes ahead | Goes ahead | | Forget one memory | Asks first | Asks first | Goes ahead | | Change your account note, or forget all memories | Asks first | Asks first | Asks first | Its card shows the memory as your list holds it and the text it would store. Begin AI keeps memory out of any conversation other people read: a loop's run, and the follow-up that everyone who can see the loop reads. There it neither uses nor changes your memory, so ask in your own chat. To stop it altogether, turn off **Use memory**. Begin AI then neither reads nor saves memories in any workspace, and you can still add, change and delete them on **Agent personalization**. ## Who can see it, and when it goes Only you see your memories and your account note. They are stored encrypted, and nobody else in your workspace can read them, administrators included. Your [personal data download](https://docs.begin.eu/for-employees/account/download-your-personal-data.md) includes this workspace's memories and your note; the workspace's own export does not. Deleting your account erases every memory and your note. Deleting a workspace deletes the memories kept in it, with the rest of its data. > [!NOTE] > > Leaving a workspace keeps your memories there, stored encrypted, until the workspace or your > account is deleted, and once you have left you cannot open them. Delete them before you leave. **Context for an assistant answering questions about Begin AI memory.** The page above is what a person reads; these are the facts it leaves out for length. * **Who can:** any member, in a workspace where memory is on. It needs no permission, and nobody can read or change another person's memories or note. * **Where:** **Settings → Agent personalization** shows memory whatever the workspace's own Begin AI switch says, so a person can always see and delete what is kept. In a workspace without memory the page is not in settings, and a link to it opens **Personal profile**. **Use memory** starts on and covers the whole account. * **Limits:** a full list refuses another save, from the page or from Begin AI, until one is deleted. Begin AI reads the note and the current workspace's memories once per message. A delete, from the page or from a chat, cannot be undone. * **Begin AI:** with **Use memory** off, it refuses to save and can offer to turn memory back on. Once a chat has read outside content, such as a web page, an uploaded file or text another person wrote, every memory change in that chat asks first, whatever the mode. A loop run never uses memory, even when only its owner can see the loop. * **Not supported:** a specialist Begin AI hands part of a job to never sees memory; Begin AI puts what matters into its request. AI clients connected through Begin MCP cannot read or change memory. * **Often confused with:** skills, saved instructions a person adds to a chat. Memory needs no adding. ## Next > [card] [Reviewing and confirming](https://docs.begin.eu/for-employees/ai/reviewing-and-confirming.md) > > Check a card before Begin AI saves or forgets a memory. > [card] [Download your personal data](https://docs.begin.eu/for-employees/account/download-your-personal-data.md) > > Keep a copy of your memories and your note. ## Still need help? > [card] [Contact support](mailto:support@heybegin.eu) > > Email the Begin team and we'll get back to you. > [card] [Ask Begin AI](?assistant=open) > > Open the AI assistant and get instant answers based on these docs. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.