> ## Documentation Index
> Fetch the complete documentation index at: https://docs.begin.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Reading and responding

> Understand a notification and use its action to follow up on your work.

<img src="https://mintcdn.com/beginltd/5-sYrnpWp0L51m__/images/cover/inbox-reading-notifications-light.png?fit=max&auto=format&n=5-sYrnpWp0L51m__&q=85&s=0d0c41c65f1542c0f3ab873db4bd70c3" alt="A shift notification showing changed working hours" className="block dark:hidden" noZoom width="1152" height="616" data-path="images/cover/inbox-reading-notifications-light.png" />

<img src="https://mintcdn.com/beginltd/5-sYrnpWp0L51m__/images/cover/inbox-reading-notifications-dark.png?fit=max&auto=format&n=5-sYrnpWp0L51m__&q=85&s=f01e0d2101aa5880e1f4deee2323688e" alt="A shift notification showing changed working hours" className="hidden dark:block" noZoom width="1152" height="616" data-path="images/cover/inbox-reading-notifications-dark.png" />

Open an Inbox item to see what happened and the record it concerns. Read the dates and current status before responding, especially when the notification is about a change to your shift or request.

## Open the update

<Steps>
  <Step title="Choose an item">
    Open **Inbox** and tap a row. On a phone, the detail replaces the list; on a computer it opens
    beside it.
  </Step>

  <Step title="Read the context">
    Check who triggered the update and the affected dates. If one notification contains several
    shifts, select the shift you need.
  </Step>

  <Step title="Follow it up">
    Use the card's action or link. On a phone, use the back arrow to return to the Inbox list.
  </Step>
</Steps>

The item becomes read as you open it. You still need to complete any response it asks for.

<img src="https://mintcdn.com/beginltd/eTnxmebqR92iwCjw/images/articles/employees/employee-inbox-screen-light.png?fit=max&auto=format&n=eTnxmebqR92iwCjw&q=85&s=4ea472f490947e0bf54ff1ceb409d23f" alt="A personal shift notification open beside the employee Inbox list" className="block dark:hidden" width="2944" height="1840" data-path="images/articles/employees/employee-inbox-screen-light.png" />

<img src="https://mintcdn.com/beginltd/eTnxmebqR92iwCjw/images/articles/employees/employee-inbox-screen-dark.png?fit=max&auto=format&n=eTnxmebqR92iwCjw&q=85&s=9662e6a1f4e88687f4bca5cdde8e1611" alt="A personal shift notification open beside the employee Inbox list" className="hidden dark:block" width="2944" height="1840" data-path="images/articles/employees/employee-inbox-screen-dark.png" />

## Choose the next action

| The update concerns…               | What to check                                                                          |
| ---------------------------------- | -------------------------------------------------------------------------------------- |
| A published or changed shift       | Read its date, time and location; compare changed values where shown.                  |
| Your time-off or timesheet request | Read the outcome and any review note, then open your record if a correction is needed. |
| A company post                     | Open the post to read, comment or answer a question.                                   |
| A document                         | Open the document and complete the acknowledgement or signature requested there.       |

Shift details can have changed again since the notification arrived. The linked record shows the current information. A deleted shift no longer has a live record to open.

## When you need help

Ask your manager if a change is unclear or a required correction is unavailable. Receiving a notification does not grant permission to edit its record. Use **Mark as unread** or **Snooze** to keep a reminder while you wait.

**Context for employee notification details.** The Inbox exposes different cards for different subjects. Comment notifications carry their discussion context; they do not confer approval rights. An open-shift offer, when enabled, is the recipient's own response and differs from a manager approving a claim. Reading a notification never submits that response. Deleted subjects and revoked document access can make old links unavailable.

## Next

<Columns cols={2}>
  <Card title="Managing your Inbox" icon="check" href="/for-employees/inbox/managing-your-inbox">
    Keep an item for later or clear it.
  </Card>

  <Card title="Your documents" icon="folder" href="/for-employees/my-profile/finding-documents-and-records">
    Find files and records shared with you.
  </Card>
</Columns>

## Still need help?

<Columns cols={2}>
  <Card title="Contact support" icon="envelope" href="mailto:support@heybegin.eu">
    Email the Begin team and we'll get back to you.
  </Card>

  <Card title="Ask Begin AI" icon="comment-dots" href="?assistant=open">
    Open the AI assistant and get instant answers based on these docs.
  </Card>
</Columns>
