> ## Documentation Index
> Fetch the complete documentation index at: https://docs.begin.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Acknowledgements overview

> Request read-and-confirm records for documents and see who has responded.

export const IntentList = ({title = "I want to…", children}) => <nav className="kb-intent not-prose" aria-label={title}>
    <div className="kb-intent-header">{title}</div>
    <ul className="kb-intent-rows">{children}</ul>
  </nav>;

export const Intent = ({icon, href, to, beta, children}) => {
  const stroke = {
    fill: "none",
    stroke: "currentColor",
    strokeWidth: 1.6,
    strokeLinecap: "round",
    strokeLinejoin: "round"
  };
  const paths = {
    calendar: "M8 2v4M16 2v4M3 10h18M5 4h14a2 2 0 0 1 2 2v14a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2z",
    filter: "M22 3H2l8 9.46V19l4 2v-8.54L22 3z",
    plus: "M8 2v4M16 2v4M3 10h18M21 13V6a2 2 0 0 0-2-2H5a2 2 0 0 0-2 2v14a2 2 0 0 0 2 2h8M16 19h6M19 16v6",
    repeat: "m17 2 4 4-4 4M3 11v-1a4 4 0 0 1 4-4h14M7 22l-4-4 4-4M21 13v1a4 4 0 0 1-4 4H3",
    open: "M12 8v4l2 2M5 4h14a2 2 0 0 1 2 2v14a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2z",
    warning: "M10.29 3.86 1.82 18a2 2 0 0 0 1.71 3h16.94a2 2 0 0 0 1.71-3L13.71 3.86a2 2 0 0 0-3.42 0zM12 9v4M12 17h.01",
    eye: "M2 12s3.64-7 10-7 10 7 10 7-3.64 7-10 7-10-7-10-7zM12 15a3 3 0 1 0 0-6 3 3 0 0 0 0 6z",
    layers: "m12.83 2.18 8.34 4.17a1 1 0 0 1 0 1.79l-8.34 4.17a2 2 0 0 1-1.66 0L2.83 8.14a1 1 0 0 1 0-1.79l8.34-4.17a2 2 0 0 1 1.66 0zM2 17l9.17 4.59a2 2 0 0 0 1.66 0L22 17M2 12l9.17 4.59a2 2 0 0 0 1.66 0L22 12",
    away: "M8 2v4M16 2v4M3 10h18M5 4h14a2 2 0 0 1 2 2v14a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zM9 16l6-6M15 16l-6-6",
    swap: "M8 3 4 7l4 4M4 7h16M16 21l4-4-4-4M20 17H4",
    building: "M6 22V4a2 2 0 0 1 2-2h8a2 2 0 0 1 2 2v18M6 12H4a2 2 0 0 0-2 2v6a2 2 0 0 0 2 2h2M18 9h2a2 2 0 0 1 2 2v9a2 2 0 0 1-2 2h-2M10 6h4M10 10h4M10 14h4M10 18h4",
    users: "M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2M9 3a4 4 0 1 0 0 8 4 4 0 0 0 0-8zM22 21v-2a4 4 0 0 0-3-3.87M16 3.13a4 4 0 0 1 0 7.75",
    help: "M12 2a10 10 0 1 0 0 20 10 10 0 0 0 0-20zM9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3M12 17h.01",
    chart: "M3 3v16a2 2 0 0 0 2 2h16M18 17V9M13 17V5M8 17v-3",
    clock: "M12 2a10 10 0 1 0 0 20 10 10 0 0 0 0-20zM12 6v6l4 2",
    check: "M12 2a10 10 0 1 0 0 20 10 10 0 0 0 0-20zM9 12l2 2 4-4",
    message: "M21 11.5a8.38 8.38 0 0 1-.9 3.8 8.5 8.5 0 0 1-7.6 4.7 8.38 8.38 0 0 1-3.8-.9L3 21l1.9-5.7a8.38 8.38 0 0 1-.9-3.8 8.5 8.5 0 0 1 4.7-7.6 8.38 8.38 0 0 1 3.8-.9h.5a8.48 8.48 0 0 1 8 8v.5z",
    reply: "m9 10-5 5 5 5M4 15h11a6 6 0 0 0 0-12h-1",
    attachment: "m21.44 11.05-9.19 9.19a6 6 0 0 1-8.49-8.49l10-10a4 4 0 0 1 5.66 5.66l-10 10a2 2 0 0 1-2.83-2.83l9.19-9.19",
    search: "m21 21-4.34-4.34M11 3a8 8 0 1 0 0 16 8 8 0 0 0 0-16z",
    bell: "M18 8a6 6 0 0 0-12 0c0 7-3 7-3 9h18c0-2-3-2-3-9M10 21h4",
    settings: "M21 4h-7M10 4H3M21 12h-9M8 12H3M21 20h-5M12 20H3M14 2v4M8 10v4M16 18v4",
    zap: "M13 2 4.09 12.91a1 1 0 0 0 .77 1.64h6.14l-1 7.45 8.9-10.91a1 1 0 0 0-.77-1.64h-6.14z"
  };
  return <li className="kb-intent-item">
      <a className="kb-intent-row" href={href}>
        <span className="kb-intent-tile">
          <svg className="kb-intent-glyph" viewBox="0 0 24 24" aria-hidden="true" {...stroke}>
            <path d={paths[icon] ?? paths.calendar} />
          </svg>
        </span>
        <span className="kb-intent-text">
          <span className="kb-intent-goal">
            {children}
            {beta ? <span className="kb-beta">Beta</span> : null}
          </span>
          <span className="kb-intent-to">{to}</span>
        </span>
        <svg className="kb-intent-chevron" viewBox="0 0 24 24" aria-hidden="true" {...stroke}>
          <path d="m9 18 6-6-6-6" />
        </svg>
      </a>
    </li>;
};

export const BetaCallout = ({children}) => <div className="kb-beta-callout" role="note">
    <span className="kb-beta not-prose">Beta</span>
    <div className="kb-beta-callout-body">{children}</div>
  </div>;

export const Beta = () => <span className="kb-beta not-prose">Beta</span>;

<img src="https://mintcdn.com/beginltd/U_0B6gxnQ5c0Fmyb/images/cover/acknowledgements-overview-light.png?fit=max&auto=format&n=U_0B6gxnQ5c0Fmyb&q=85&s=50df79a89d1aca606505d4c1c017370b" alt="A Code of conduct acknowledgement with 48 people confirmed and 12 pending" className="block dark:hidden" noZoom width="1152" height="616" data-path="images/cover/acknowledgements-overview-light.png" />

<img src="https://mintcdn.com/beginltd/U_0B6gxnQ5c0Fmyb/images/cover/acknowledgements-overview-dark.png?fit=max&auto=format&n=U_0B6gxnQ5c0Fmyb&q=85&s=ae59943685de88744f676c239d22f5b9" alt="A Code of conduct acknowledgement with 48 people confirmed and 12 pending" className="hidden dark:block" noZoom width="1152" height="616" data-path="images/cover/acknowledgements-overview-dark.png" />

An acknowledgement records that somebody read and understood a document. You choose the documents, the audience, the deadline and how each person confirms. Begin then keeps one live view of the response.

<BetaCallout>
  Acknowledgements are rolling out gradually, so your workspace may not have them yet. If
  **Acknowledgements** is missing from the sidebar, ask an administrator to check your role, then
  ask us to turn the feature on.
</BetaCallout>

## Start here

<IntentList title="I want to…">
  <Intent icon="plus" to="Requesting acknowledgements" href="/for-managers/acknowledgements/requesting-acknowledgements">
    Ask people to read and confirm documents
  </Intent>

  <Intent icon="layers" to="Audiences and deadlines" href="/for-managers/acknowledgements/audiences-and-deadlines">
    Choose who is included and when they are due
  </Intent>

  <Intent icon="eye" to="Tracking completion" href="/for-managers/acknowledgements/tracking-completion">
    See who is pending, overdue or confirmed
  </Intent>

  <Intent icon="repeat" to="Following up on requests" href="/for-managers/acknowledgements/following-up-on-requests">
    Remind people and understand re-confirmation
  </Intent>
</IntentList>

## What you can see

Open **Acknowledgements** in the sidebar. Begin chooses the scope from your role; there is no scope switch.

* A manager sees requests involving their direct reports. Every progress figure is narrowed to those people.
* An administrator, owner or role with workspace-wide acknowledgement access sees the whole workspace.
* A person who only needs to respond finds their pending items under **My profile → Acknowledgements** and confirms each one on the document.

The table shows the request, attestation method, due date, renewal, progress and status. Use search or the **Outstanding**, **Overdue**, **Completed** and **Renewing soon** filters to narrow it.

<img src="https://mintcdn.com/beginltd/RAyDUpcXgMDPnTwV/images/articles/acknowledgements/acknowledgements-overview-light.png?fit=max&auto=format&n=RAyDUpcXgMDPnTwV&q=85&s=f1f66780aa3e71b9ff31910ea00a0b1b" alt="The Acknowledgements page with three requests, progress counts and status filters" className="block dark:hidden" width="2944" height="1840" data-path="images/articles/acknowledgements/acknowledgements-overview-light.png" />

<img src="https://mintcdn.com/beginltd/RAyDUpcXgMDPnTwV/images/articles/acknowledgements/acknowledgements-overview-dark.png?fit=max&auto=format&n=RAyDUpcXgMDPnTwV&q=85&s=540b7b43246b39e41040c659cbd3117a" alt="The Acknowledgements page with three requests, progress counts and status filters" className="hidden dark:block" width="2944" height="1840" data-path="images/articles/acknowledgements/acknowledgements-overview-dark.png" />

## Read and confirm is not contract signing

The standard attestation is **Typed name**. A person reads to the end, types their full name and selects **I have read and understood this document**. If contracts are enabled for your workspace, **E-signature** can record the same acknowledgement with a qualified signature; each one uses one of your plan's monthly e-signatures.

Neither method creates or sends a contract. Contract signing is a separate workflow with its own parties and signing state. A post's [seen count](/for-managers/overview/checking-post-engagement) also differs: it records a view, without an explicit confirmation.

**Context for an assistant answering questions about acknowledgements.** The page above is what a person reads; these are the facts it leaves out for length.

* **Who can:** the default Manager role has acknowledgement module access and a direct-report scope. Administrators and owners have workspace-wide access. A custom role needs **Acknowledgements** access; its create and read grants can widen what it can do.
* **Where:** the sidebar item and every acknowledgement entry point fail closed unless the workspace feature is enabled. Confirmation itself appears on an assigned document.
* **Limits:** a manager scope covers up to 200 direct reports in one overview response. A very large overdue total can appear as a lower bound, such as **300+ overdue**.
* **Not supported:** Begin has no close or cancel action for acknowledgement requests.
* **Often confused with:** contract signing. An acknowledgement is evidence of read-and-confirm, even when its attestation method uses qualified e-signing.

## Next

<Columns cols={2}>
  <Card title="Requesting acknowledgements" icon="plus" href="/for-managers/acknowledgements/requesting-acknowledgements">
    Build and send a request for one document or a pack.
  </Card>

  <Card title="Tracking completion" icon="chart-column" href="/for-managers/acknowledgements/tracking-completion">
    Read progress and inspect each person's response.
  </Card>
</Columns>

## Still need help?

<Columns cols={2}>
  <Card title="Contact support" icon="envelope" href="mailto:support@heybegin.eu">
    Email the Begin team and we'll get back to you.
  </Card>

  <Card title="Ask Begin AI" icon="comment-dots" href="?assistant=open">
    Open the AI assistant and get instant answers based on these docs.
  </Card>
</Columns>
