> ## Documentation Index
> Fetch the complete documentation index at: https://docs.begin.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Requesting acknowledgements

> Send one read-and-confirm request for a document or a related pack.

<img src="https://mintcdn.com/beginltd/U_0B6gxnQ5c0Fmyb/images/cover/acknowledgements-requesting-acknowledgements-light.png?fit=max&auto=format&n=U_0B6gxnQ5c0Fmyb&q=85&s=e9892323c9eb0cc1a83f227ae7a12061" alt="A Code of conduct document prepared as an acknowledgement request" className="block dark:hidden" noZoom width="1152" height="616" data-path="images/cover/acknowledgements-requesting-acknowledgements-light.png" />

<img src="https://mintcdn.com/beginltd/U_0B6gxnQ5c0Fmyb/images/cover/acknowledgements-requesting-acknowledgements-dark.png?fit=max&auto=format&n=U_0B6gxnQ5c0Fmyb&q=85&s=49cbc165e3cbeeea5d3548140c722547" alt="A Code of conduct document prepared as an acknowledgement request" className="hidden dark:block" noZoom width="1152" height="616" data-path="images/cover/acknowledgements-requesting-acknowledgements-dark.png" />

Start from **Acknowledgements** when you want to build a request from several documents. Start from a document's menu when that document is the reason for the request.

Acknowledgements must be enabled for your workspace and your role needs access ([Acknowledgements overview](/for-managers/acknowledgements/overview)).

## Create the request

<Steps>
  <Step title="Open the form">
    Go to **Acknowledgements** and select **New request**, or open a document's menu and select
    **Request acknowledgement**. The document route starts with that document selected.
  </Step>

  <Step title="Choose the documents">
    Add up to 20 documents. A short request name is optional and helps identify a pack in the
    overview.
  </Step>

  <Step title="Choose who must confirm">
    Add people, roles, departments, positions or locations, or choose everyone in the workspace.
    [Audiences and deadlines](/for-managers/acknowledgements/audiences-and-deadlines) explains how
    changing groups affect the request.
  </Step>

  <Step title="Set timing">
    Choose one due date for everybody already in the audience. You can also give future joiners a
    number of days after joining and repeat the request every 90, 180 or 365 days.
  </Step>

  <Step title="Choose the attestation">
    Use **Typed name** for the standard read-and-confirm flow. **E-signature** is disabled until
    contracts are enabled for your workspace, and each signature uses one of your plan's monthly
    e-signatures ([Buying e-signature credits](/for-managers/billing/buying-esignature-credits)). If
    you cannot select it, use **Typed name** or ask an administrator to check whether contracts are
    enabled.
  </Step>

  <Step title="Send it">
    Check the summary, then select **Send request**. Each selected document becomes a separate item
    for every person, while the overview keeps the pack together.
  </Step>
</Steps>

<img src="https://mintcdn.com/beginltd/RAyDUpcXgMDPnTwV/images/articles/acknowledgements/acknowledgements-request-entry-light.png?fit=max&auto=format&n=RAyDUpcXgMDPnTwV&q=85&s=115bfd8ab809342f1392fa6118627331" alt="The request form with Code of conduct selected, an audience and future-joiner timing" className="block dark:hidden" width="2944" height="1840" data-path="images/articles/acknowledgements/acknowledgements-request-entry-light.png" />

<img src="https://mintcdn.com/beginltd/RAyDUpcXgMDPnTwV/images/articles/acknowledgements/acknowledgements-request-entry-dark.png?fit=max&auto=format&n=RAyDUpcXgMDPnTwV&q=85&s=006b3e562526e6899c968d5e4b15014c" alt="The request form with Code of conduct selected, an audience and future-joiner timing" className="hidden dark:block" width="2944" height="1840" data-path="images/articles/acknowledgements/acknowledgements-request-entry-dark.png" />

After sending, find the request by name in **Acknowledgements**. Open it to check that each document and its pending audience appear as expected.

## Before you send

You need **Full access** to every selected document. If you launch from a document you cannot manage, the menu item stays disabled. On the Acknowledgements page, **New request** appears only when your role can create acknowledgement requests; the picker then offers only documents you can manage.

An acknowledgement records read and understood. Even when you choose **E-signature**, it does not create a contract or send one for signature.

<Warning>
  Check the documents, audience and timing before you send. Begin does not let you edit or cancel an
  acknowledgement request after it is sent.
</Warning>

**Context for an assistant answering questions about requesting acknowledgements.** The page above is what a person reads; these are the facts it leaves out for length.

* **Who can:** launching from a document requires acknowledgement module access and **Full access** to that document. The module-level **New request** also requires the acknowledgement create grant. The backend checks **Full access** to every document in the pack.
* **Limits:** a pack holds 1 to 20 documents. Its optional name is at most 120 characters. A request needs at least one audience target.
* **Not supported:** a sent request cannot be edited, closed or cancelled. Create a new request when the audience or setup must change.
* **Often confused with:** the E-signature attestation, which records the acknowledgement through the signing service. It does not change the document into a contract.

## Next

<Columns cols={2}>
  <Card title="Audiences and deadlines" icon="users" href="/for-managers/acknowledgements/audiences-and-deadlines">
    Decide who is included now and when future joiners are due.
  </Card>

  <Card title="Tracking completion" icon="chart-column" href="/for-managers/acknowledgements/tracking-completion">
    Follow the request after it is sent.
  </Card>
</Columns>

## Still need help?

<Columns cols={2}>
  <Card title="Contact support" icon="envelope" href="mailto:support@heybegin.eu">
    Email the Begin team and we'll get back to you.
  </Card>

  <Card title="Ask Begin AI" icon="comment-dots" href="?assistant=open">
    Open the AI assistant and get instant answers based on these docs.
  </Card>
</Columns>
