> ## Documentation Index
> Fetch the complete documentation index at: https://docs.begin.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Buying e-signature credits

> Buy extra signing capacity and distinguish monthly allowance from purchased credits.

<img src="https://mintcdn.com/beginltd/U_0B6gxnQ5c0Fmyb/images/cover/billing-buying-esignature-credits-light.png?fit=max&auto=format&n=U_0B6gxnQ5c0Fmyb&q=85&s=d81cb03569185f24b482c7cb26b02bc8" alt="An e-signature wallet showing monthly allowance and purchased credits" className="block dark:hidden" noZoom width="1152" height="616" data-path="images/cover/billing-buying-esignature-credits-light.png" />

<img src="https://mintcdn.com/beginltd/U_0B6gxnQ5c0Fmyb/images/cover/billing-buying-esignature-credits-dark.png?fit=max&auto=format&n=U_0B6gxnQ5c0Fmyb&q=85&s=56ac5453cd92588d92902d86e36ec9e8" alt="An e-signature wallet showing monthly allowance and purchased credits" className="hidden dark:block" noZoom width="1152" height="616" data-path="images/cover/billing-buying-esignature-credits-dark.png" />

Buy e-signature credits to send documents after your workspace uses its monthly signing allowance. One credit covers one signing round beyond that allowance, even when several people sign the same document. Purchased credits carry over and never expire.

<Info>
  You need **Manage billing** and billing access. Credit purchases must also be enabled separately
  for your workspace. If **Buy credits** is missing, contact Begin support to check availability. A
  plan with unlimited e-signatures has no credit wallet.
</Info>

## Check what is available

Go to **Settings → Billing and plans** and find **E-signature credits**. **Credits available** combines **Plan allowance left this month** with **Purchased credits**.

Begin uses the monthly allowance first. Purchased credits are spent only after that allowance runs out, so you can buy ahead without using them immediately. When the next month's allowance starts, any unspent purchased credits stay in the wallet.

<img src="https://mintcdn.com/beginltd/RAyDUpcXgMDPnTwV/images/articles/billing/billing-buying-esignature-credits-screen-light.png?fit=max&auto=format&n=RAyDUpcXgMDPnTwV&q=85&s=8d0fd4f20722709229aadbbb0291a873" alt="E-signature credits showing remaining monthly allowance, purchased credits and Buy credits" className="block dark:hidden" width="2944" height="1840" data-path="images/articles/billing/billing-buying-esignature-credits-screen-light.png" />

<img src="https://mintcdn.com/beginltd/RAyDUpcXgMDPnTwV/images/articles/billing/billing-buying-esignature-credits-screen-dark.png?fit=max&auto=format&n=RAyDUpcXgMDPnTwV&q=85&s=1d31885d08e5c23e08eccc11dd313b29" alt="E-signature credits showing remaining monthly allowance, purchased credits and Buy credits" className="hidden dark:block" width="2944" height="1840" data-path="images/articles/billing/billing-buying-esignature-credits-screen-dark.png" />

## Buy a pack

<Steps>
  <Step title="Open the purchase window">Choose **Buy credits** in **E-signature credits**.</Step>

  <Step title="Choose a pack">
    Select the number of credits you need. Compare the displayed pack prices and any discount.
    Prices exclude VAT.
  </Step>

  <Step title="Complete payment">Choose **Continue to payment** and complete checkout.</Step>

  <Step title="Check the wallet">
    After payment is confirmed, reopen Begin and go to **Settings → Billing and plans**. Review
    **Purchased credits**. The new credits add to any unspent purchased balance.
  </Step>
</Steps>

Buying a pack does not send a document or change the subscription. A round you cancel, or a signer declines, before anyone has signed is not counted, and a purchased credit it used returns to the wallet. Once one person has signed, the round is spent. Return to the document's signing flow to use the available capacity. The purchase invoice appears with the workspace's other invoices.

## Keep using an existing balance

If your workspace can no longer buy new packs, credits already purchased remain usable. A remaining purchased balance can still appear in **E-signature credits** without a **Buy credits** button.

When neither the purchase option nor an existing balance is available, the wallet can be absent. Check the **Current plan** signing allowance and contact Begin support if you need to confirm which options your workspace has.

**Context for an assistant answering questions about buying e-signature credits.** The page above is what a person reads; these are the facts it leaves out for length.

* **Scope:** the credit is spent when the signing round is sent, in the same transaction that creates the round.
* **Limits:** purchases use the fixed pack sizes offered in the window. There is no custom credit quantity.
* **Not supported:** token top-ups and e-signature packs are separate purchases and balances. A signature purchase does not add Begin AI tokens.
* **Availability:** purchase enablement does not control spending a previously purchased balance.

## Next

<Columns cols={2}>
  <Card title="Viewing invoices" icon="file-invoice" href="/for-managers/billing/viewing-invoices">
    Download the invoice for a credit pack.
  </Card>

  <Card title="Choosing a plan" icon="layer-group" href="/for-managers/billing/choosing-a-plan">
    Check the signing allowance included in each plan.
  </Card>
</Columns>

## Still need help?

<Columns cols={2}>
  <Card title="Contact support" icon="envelope" href="mailto:support@heybegin.eu">
    Email the Begin team and we'll get back to you.
  </Card>

  <Card title="Ask Begin AI" icon="comment-dots" href="?assistant=open">
    Open the AI assistant and get instant answers based on these docs.
  </Card>
</Columns>
