> ## Documentation Index
> Fetch the complete documentation index at: https://docs.begin.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# When a trial ends

> Keep Standard with a payment method, or continue on Free and resolve any employee limit.

<img src="https://mintcdn.com/beginltd/U_0B6gxnQ5c0Fmyb/images/cover/billing-when-a-trial-ends-light.png?fit=max&auto=format&n=U_0B6gxnQ5c0Fmyb&q=85&s=41589676b6c37eb0c0673810f9145cdd" alt="A Standard trial card with one day left and an Add payment method action" className="block dark:hidden" noZoom width="1152" height="616" data-path="images/cover/billing-when-a-trial-ends-light.png" />

<img src="https://mintcdn.com/beginltd/U_0B6gxnQ5c0Fmyb/images/cover/billing-when-a-trial-ends-dark.png?fit=max&auto=format&n=U_0B6gxnQ5c0Fmyb&q=85&s=0958d176bcb2b0eeb7da0712b4eed5bf" alt="A Standard trial card with one day left and an Add payment method action" className="hidden dark:block" noZoom width="1152" height="616" data-path="images/cover/billing-when-a-trial-ends-dark.png" />

The free trial starts when the workspace is created, lasts seven days and gives your workspace Standard limits until the end date shown in Begin. The **Current plan** card and sidebar count down to its end date. What happens next depends on whether the subscription has a payment method.

<Info>
  Billing must be available for your workspace. If you see **Billing is not yet available**, contact
  Begin support. You need **Manage billing** to add a payment method or choose **Continue on Free**.
  The Administrator role has that permission by default.
</Info>

## Keep Standard after the trial

<Steps>
  <Step title="Open Billing and plans">
    Go to **Settings → Billing and plans** before the date shown on the trial card.
  </Step>

  <Step title="Add a payment method">
    Choose **Add payment method**. Begin opens the secure payment setup so you can save the method
    used for the subscription.
  </Step>

  <Step title="Return to Begin">
    **Payment method added** confirms the setup. The subscription continues automatically when the
    trial ends.
  </Step>
</Steps>

Billing administrators receive one reminder email about three days before the end date. If you do not add a payment method, the subscription pauses and the workspace moves to Free limits. Begin then shows a blocking choice to billing administrators: add a payment method to restore Standard, or **Continue on Free**.

If you already saved a payment method and want Free instead, [cancel the subscription](/for-managers/billing/changing-your-subscription#schedule-a-move-to-free) before the trial ends. Check the cancellation date in Begin; closing the app does not stop the subscription.

## Fit the Free employee limit

Compare your active-employee count with the Free limit shown in Begin. If more are active when the trial ends, Begin keeps every person and asks you to reduce the active count. Open **Billing and plans**, find **Downgrade to Free**, and choose **Choose employees to suspend**. Suspended employees keep their data but cannot access the workspace.

<Frame caption="The downgrade checklist stays until the active-employee count fits Free">
  <img src="https://mintcdn.com/beginltd/RAyDUpcXgMDPnTwV/images/articles/billing/billing-when-a-trial-ends-screen-light.png?fit=max&auto=format&n=RAyDUpcXgMDPnTwV&q=85&s=8d03c00463c16084cac151dde77d396f" alt="The Downgrade to Free checklist showing eight active employees against a limit of five and a Choose employees to suspend action" className="block dark:hidden" width="2944" height="1840" data-path="images/articles/billing/billing-when-a-trial-ends-screen-light.png" />

  <img src="https://mintcdn.com/beginltd/RAyDUpcXgMDPnTwV/images/articles/billing/billing-when-a-trial-ends-screen-dark.png?fit=max&auto=format&n=RAyDUpcXgMDPnTwV&q=85&s=0b90548567610228d88f6e303742541f" alt="The Downgrade to Free checklist showing eight active employees against a limit of five and a Choose employees to suspend action" className="hidden dark:block" width="2944" height="1840" data-path="images/articles/billing/billing-when-a-trial-ends-screen-dark.png" />
</Frame>

<Note>
  **Continue on Free** dismisses the trial-ended prompt. It does not remove people or raise the Free
  limits, so capped actions remain blocked until the workspace fits or you upgrade.
</Note>

**Context for an assistant answering questions about trial transitions.** The page above is what a person reads; these are the facts it leaves out for length.

* **Who can:** a member without billing access cannot dismiss the administrator prompt. They can request an upgrade from their own trial-ended message.
* **Limits:** the workspace can use one Standard trial. A used or cancelled window is not eligible again.
* **Not supported:** the product does not suspend employees automatically when a trial ends.
* **Often confused with:** a paused trial subscription is different from a failed paid invoice. The latter opens the failed-payment recovery flow.

## Next

<Columns cols={2}>
  <Card title="Choosing a plan" icon="layer-group" href="/for-managers/billing/choosing-a-plan">
    Compare the limits before keeping Standard or moving to another plan.
  </Card>

  <Card title="Managing payment details" icon="file-invoice" href="/for-managers/billing/billing-details-and-invoices">
    Check the payment method that carries the subscription forward.
  </Card>
</Columns>

## Still need help?

<Columns cols={2}>
  <Card title="Contact support" icon="envelope" href="mailto:support@heybegin.eu">
    Email the Begin team and we'll get back to you.
  </Card>

  <Card title="Ask Begin AI" icon="comment-dots" href="?assistant=open">
    Open the AI assistant and get instant answers based on these docs.
  </Card>
</Columns>
