> ## Documentation Index
> Fetch the complete documentation index at: https://docs.begin.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing your inbox

> Mark items read, set them aside with Snooze and clear the ones you have finished with.

<img src="https://mintcdn.com/beginltd/5-sYrnpWp0L51m__/images/cover/inbox-managing-your-inbox-light.png?fit=max&auto=format&n=5-sYrnpWp0L51m__&q=85&s=443adb3f67c8cb37e2a0ef1caf10698a" alt="An inbox item set aside until tomorrow at 09:00" className="block dark:hidden" noZoom width="1152" height="616" data-path="images/cover/inbox-managing-your-inbox-light.png" />

<img src="https://mintcdn.com/beginltd/5-sYrnpWp0L51m__/images/cover/inbox-managing-your-inbox-dark.png?fit=max&auto=format&n=5-sYrnpWp0L51m__&q=85&s=bf8eaf81c16857a010663b9e7b81f89e" alt="An inbox item set aside until tomorrow at 09:00" className="hidden dark:block" noZoom width="1152" height="616" data-path="images/cover/inbox-managing-your-inbox-dark.png" />

Keep an item for later with **Snooze**, or delete its inbox row when you have finished with it. These actions organise your inbox; they do not decide the underlying request.

## Mark what you have read

Opening an item marks it read. To change that yourself, right-click the row and choose **Mark as read** or **Mark as unread**. On a computer, the selected item's header also has a read-status button.

To mark everything read, open **More actions** above the list and choose **Mark all read**. This includes items outside your current filters.

For several items, hold <kbd>Cmd</kbd> on Mac or <kbd>Ctrl</kbd> on Windows while clicking rows. Use <kbd>Shift</kbd>-click for a range. The header then offers **Mark read** and **Delete** for your selection.

<Frame caption="The selection count shows how many rows the header actions affect.">
  <img src="https://mintcdn.com/beginltd/0Oz4wjBFbFYjWm0F/images/articles/inbox/inbox-selection-light.png?fit=max&auto=format&n=0Oz4wjBFbFYjWm0F&q=85&s=d096bb6296949bf83236010c5728d421" alt="Two inbox rows selected with Mark read and Delete actions in the header" className="block dark:hidden" width="2944" height="1840" data-path="images/articles/inbox/inbox-selection-light.png" />

  <img src="https://mintcdn.com/beginltd/0Oz4wjBFbFYjWm0F/images/articles/inbox/inbox-selection-dark.png?fit=max&auto=format&n=0Oz4wjBFbFYjWm0F&q=85&s=29d04a5d6990383de20fadf14a6d309f" alt="Two inbox rows selected with Mark read and Delete actions in the header" className="hidden dark:block" width="2944" height="1840" data-path="images/articles/inbox/inbox-selection-dark.png" />
</Frame>

## Set an item aside

Right-click its row, open **Snooze** and choose **1 hour**, **3 hours**, **Tomorrow 9am** or **Next week**. **Next week** means next Monday at 09:00; the calendar choices use your browser's timezone.

The item disappears until that time, then returns as unread. Use **Undo** in the confirmation message if you want it back immediately.

## Clear finished items

Delete one item from its row menu or, on a computer, its detail header. Under **More actions**, choose:

* **Delete all read** to clear read items and keep unread ones.
* **Delete all** to clear the inbox, including snoozed and filtered-out items.

Confirm the bulk action in the dialog. To reverse it, use **Undo** in the confirmation message while it is available. There is no Trash view to browse later.

<Warning>
  Deleting a request's inbox item does not approve or reject it. Finish the decision before clearing
  the item.
</Warning>

For routine cleanup, set [Auto-delete read items](/for-managers/inbox/notification-settings#clear-old-read-items) in notification settings.

**Context for managing inbox items.**

* **Limits:** Clearing your inbox affects your recipient copies only. A notification arriving after a clear-all operation starts is kept.
* **Often confused with:** Undo on the deletion or snooze confirmation restores inbox visibility. Undo on a reviewed approval reopens the decision itself.

## Next

<Columns cols={2}>
  <Card title="Filtering your inbox" icon="filter" href="/for-managers/inbox/filters">
    Find a smaller set before selecting individual items.
  </Card>

  <Card title="Notifications" icon="bell" href="/for-managers/inbox/notification-settings">
    Choose what arrives and when old read items are cleared.
  </Card>
</Columns>

## Still need help?

<Columns cols={2}>
  <Card title="Contact support" icon="envelope" href="mailto:support@heybegin.eu">
    Email the Begin team and we'll get back to you.
  </Card>

  <Card title="Ask Begin AI" icon="comment-dots" href="?assistant=open">
    Open the AI assistant and get instant answers based on these docs.
  </Card>
</Columns>
