> ## Documentation Index
> Fetch the complete documentation index at: https://docs.begin.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Reading notifications

> Open an update, inspect what changed and follow it to the next action.

export const BetaCallout = ({children}) => <div className="kb-beta-callout" role="note">
    <span className="kb-beta not-prose">Beta</span>
    <div className="kb-beta-callout-body">{children}</div>
  </div>;

<img src="https://mintcdn.com/beginltd/5-sYrnpWp0L51m__/images/cover/inbox-reading-notifications-light.png?fit=max&auto=format&n=5-sYrnpWp0L51m__&q=85&s=0d0c41c65f1542c0f3ab873db4bd70c3" alt="A shift notification showing a change from 09:00 to 10:00" className="block dark:hidden" noZoom width="1152" height="616" data-path="images/cover/inbox-reading-notifications-light.png" />

<img src="https://mintcdn.com/beginltd/5-sYrnpWp0L51m__/images/cover/inbox-reading-notifications-dark.png?fit=max&auto=format&n=5-sYrnpWp0L51m__&q=85&s=f01e0d2101aa5880e1f4deee2323688e" alt="A shift notification showing a change from 09:00 to 10:00" className="hidden dark:block" noZoom width="1152" height="616" data-path="images/cover/inbox-reading-notifications-dark.png" />

Open a notification to see what happened and the item it concerns. Its detail view depends on the subject: a shift change, a post and a document each offer different ways to follow up.

## Open an update

<Steps>
  <Step title="Choose the item">
    Open **Inbox** and select a row. On a computer, its details appear beside the list.
  </Step>

  <Step title="Read the context">
    Check who triggered it and the affected dates or records. A grouped shift notification lists its
    shifts; select the one you need.
  </Step>

  <Step title="Follow it up">
    Use the card's action or link to continue. On a phone, use the back arrow to return to the inbox
    list.
  </Step>
</Steps>

The item becomes read when you open it. That does not approve a request or answer an offer.

<Frame caption="The selected item opens beside the list; on a phone, the detail replaces it.">
  <img src="https://mintcdn.com/beginltd/0Oz4wjBFbFYjWm0F/images/articles/inbox/inbox-list-light.png?fit=max&auto=format&n=0Oz4wjBFbFYjWm0F&q=85&s=932aa36c7e46c3da2e968a8c52fe8f26" alt="The Begin inbox with a list of updates beside a selected notification" className="block dark:hidden" width="2944" height="1840" data-path="images/articles/inbox/inbox-list-light.png" />

  <img src="https://mintcdn.com/beginltd/0Oz4wjBFbFYjWm0F/images/articles/inbox/inbox-list-dark.png?fit=max&auto=format&n=0Oz4wjBFbFYjWm0F&q=85&s=f3072f4abbda339c400b1375ec67b570" alt="The Begin inbox with a list of updates beside a selected notification" className="hidden dark:block" width="2944" height="1840" data-path="images/articles/inbox/inbox-list-dark.png" />
</Frame>

## Check the details before acting

Shift notifications can show the previous and changed values. The linked shift's properties stay up to date, so check them before making a further change. A deleted shift has no live shift to edit.

Where **Comments** and **Activity** appear, use them to follow the discussion and the record of changes. Editable properties depend on your permissions; seeing a notification does not grant permission to edit its subject.

A pending review may appear inside a shift or time-entry notification. Follow [Approving requests](/for-managers/inbox/approving-requests) when you see review controls.

## Use the action on the card

A post opens its content; a document card takes you to its document. People cards lead to the person's record. A data-deletion request can be answered in Inbox: choose the available outcome, then **Confirm**. Its **Open People** link opens the people list.

A support-access request offers **Allow access** or **Decline**. A loop result offers **Open result**, or **Open loop** when the run could not complete.

An open-shift offer asks for your own response. It is different from a manager reviewing someone else's claim: use the offer's action rather than treating it as an approval.

<BetaCallout>
  Open-shift offers are rolling out gradually. If open shifts are not available in your workspace,
  ask us to turn them on.
</BetaCallout>

**Context for notification details.**

* **Limits:** A comment notification shows the comment's context; it does not expose the linked shift's approval controls as part of that comment.
* **Often confused with:** Notes on a leave request are the requester's reason, not a shift-notes field for the reviewer to edit.

## Next

<Columns cols={2}>
  <Card title="Approving requests" icon="check" href="/for-managers/inbox/approving-requests">
    Make a decision when a card asks for review.
  </Card>

  <Card title="Managing your inbox" icon="inbox" href="/for-managers/inbox/managing-your-inbox">
    Snooze an item or clear it after following up.
  </Card>
</Columns>

## Still need help?

<Columns cols={2}>
  <Card title="Contact support" icon="envelope" href="mailto:support@heybegin.eu">
    Email the Begin team and we'll get back to you.
  </Card>

  <Card title="Ask Begin AI" icon="comment-dots" href="?assistant=open">
    Open the AI assistant and get instant answers based on these docs.
  </Card>
</Columns>
