> ## Documentation Index
> Fetch the complete documentation index at: https://docs.begin.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing channel members

> Add the right people to a channel and keep its membership in step with your team.

export const BetaCallout = ({children}) => <div className="kb-beta-callout" role="note">
    <span className="kb-beta not-prose">Beta</span>
    <div className="kb-beta-callout-body">{children}</div>
  </div>;

export const Beta = () => <span className="kb-beta not-prose">Beta</span>;

<img src="https://mintcdn.com/beginltd/embNK0mTCDyx8Fju/images/cover/messages-managing-channel-members-light.png?fit=max&auto=format&n=embNK0mTCDyx8Fju&q=85&s=96f1b040cfb1bc21a5d54c92224988dd" alt="A channel membership card showing a department and selected people" className="block dark:hidden" noZoom width="1152" height="616" data-path="images/cover/messages-managing-channel-members-light.png" />

<img src="https://mintcdn.com/beginltd/embNK0mTCDyx8Fju/images/cover/messages-managing-channel-members-dark.png?fit=max&auto=format&n=embNK0mTCDyx8Fju&q=85&s=d5d1b169d7f39323e2e31707f3025ae5" alt="A channel membership card showing a department and selected people" className="hidden dark:block" noZoom width="1152" height="616" data-path="images/cover/messages-managing-channel-members-dark.png" />

Use a channel’s member list to add individuals or keep a whole department together. A saved department or role selection can keep membership up to date after the channel has been created.

## Add the right people

<Steps>
  <Step title="Open the member list">
    Open the channel and click the people count in its header. The **Members** tab opens. On a
    phone, open the channel’s three-dot menu and choose **View members**.
  </Step>

  <Step title="Choose people or a selection">
    Search by person, role, position, department or location. Use **Everyone in the workspace** when
    the whole team should join; while it is on, people show as **Included** and cannot be left out
    one by one. The list stays open while you tick several choices; press Esc or click outside it
    when you are done.
  </Step>

  <Step title="Check the selection">
    Remove anyone who should not be included, then click **Save changes**. To leave somebody out
    while **Everyone in the workspace** is on, turn it off first. Closing without saving does not
    apply the changes.
  </Step>
</Steps>

The choices depend on what your role can view and whether you can invite or manage people in this channel. If you can only read the list, ask a channel administrator to change it. The channel owner cannot be removed here.

<img src="https://mintcdn.com/beginltd/e84-qs7DiSZk3rLu/images/articles/messages/messages-channel-members-light.png?fit=max&auto=format&n=e84-qs7DiSZk3rLu&q=85&s=81bd32d7bef7489d375d887f6c254bac" alt="The channel member picker with a department and people selected" className="block dark:hidden" width="2944" height="1840" data-path="images/articles/messages/messages-channel-members-light.png" />

<img src="https://mintcdn.com/beginltd/e84-qs7DiSZk3rLu/images/articles/messages/messages-channel-members-dark.png?fit=max&auto=format&n=e84-qs7DiSZk3rLu&q=85&s=220745b6683189412e39d78241e192c6" alt="The channel member picker with a department and people selected" className="hidden dark:block" width="2944" height="1840" data-path="images/articles/messages/messages-channel-members-dark.png" />

## Decide whether membership should follow the team

A saved role, position, department or location selection follows changes to those assignments. Someone matching any saved selection belongs to the channel; they do not need to match them all. People added individually are not removed merely because they stop matching a selection. Explicit exclusions keep a person out of the saved filter.

**Everyone working today** is different. It adds people whose published shift or clock-in overlaps today, once. It does not keep adding people as the schedule changes. Check the selected people before saving.

<h2 id="use-a-locations-own-channel">
  Use a location’s own channel <Beta />
</h2>

<BetaCallout>
  Location channels are rolling out gradually. If the location editor has no **Location channel**
  section, ask us to turn them on for your workspace.
</BetaCallout>

In the location editor, **Create channel** gives an existing location a channel; this also needs the workspace’s Messages add-on. **Auto-assign to channel** keeps its members in step with the people assigned to that location. The location’s name and privacy also carry over to its channel.

An older location does not automatically gain a channel when the feature is enabled. Turning off the location’s channel archives it; deleting the location also archives its channel, preserving the conversation.

## Let Begin support join

The member picker’s **Begin support** option automatically includes people who have support access to your workspace. Use it only for a channel whose conversation you want that support team to read.

Opening a private channel to Begin support requires channel administration rights. This choice is separate from making the channel public.

**Context for an assistant answering questions about managing channel members.**

* **Selection:** removing a saved department or role selection is distinct from removing a named person. Manually invited people and the owner are protected from automatic filter removal.
* **Working today:** uses published shifts and overlapping clock-ins in the workspace day, not unpublished plans.
* **Location access:** editing a location’s own channel settings needs permission to edit locations, and creating the channel needs the Messages add-on. Location-channel automation stops when its rollout is off; existing conversations are retained.

## Next

<Columns cols={2}>
  <Card title="Channels" icon="hashtag" href="/for-managers/messages/channels">
    Create a channel for your team and choose who can read and join it.
  </Card>

  <Card title="Notifications" icon="bell" href="/for-managers/messages/notifications">
    Choose which conversations notify you and when mobile alerts can reach you.
  </Card>
</Columns>

## Still need help?

<Columns cols={2}>
  <Card title="Contact support" icon="envelope" href="mailto:support@heybegin.eu">
    Email the Begin team and we'll get back to you.
  </Card>

  <Card title="Ask Begin AI" icon="comment-dots" href="?assistant=open">
    Open the AI assistant and get instant answers based on these docs.
  </Card>
</Columns>
