> ## Documentation Index
> Fetch the complete documentation index at: https://docs.begin.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Data deletion requests

> Review a person’s request and choose what happens to their workspace record.

<img src="https://mintcdn.com/beginltd/AFb6ITJ2MRSYUNsI/images/cover/people-data-deletion-requests-light.png?fit=max&auto=format&n=AFb6ITJ2MRSYUNsI&q=85&s=e05cf9e19451412c0bcb3b09f45157bd" alt="A data deletion request with choices to remove personal data or keep the record" className="block dark:hidden" noZoom width="1152" height="616" data-path="images/cover/people-data-deletion-requests-light.png" />

<img src="https://mintcdn.com/beginltd/AFb6ITJ2MRSYUNsI/images/cover/people-data-deletion-requests-dark.png?fit=max&auto=format&n=AFb6ITJ2MRSYUNsI&q=85&s=29a3024feef9037521adee90d3df8a28" alt="A data deletion request with choices to remove personal data or keep the record" className="hidden dark:block" noZoom width="1152" height="616" data-path="images/cover/people-data-deletion-requests-dark.png" />

A person can ask for their data to be removed when leaving a workspace or deleting their Begin account. Answer the request in **People** or through its **Inbox** card. Your answer covers this workspace only.

<Info>
  You need permission to delete people, and the person must be within your permitted scope, to
  answer their request.
</Info>

## Review the request

<Steps>
  <Step title="Open Data deletion requests in People">
    If several requests are waiting, choose whose request to answer. The others remain pending.
  </Step>

  <Step title="Read why the request was created">
    The card says whether the person left this workspace or deleted their Begin account.
  </Step>

  <Step title="Choose what happens to their record">
    Read the explanation under **Remove their personal data**, or choose **Keep everything** when
    you need to retain their identity.
  </Step>

  <Step title="Choose Confirm">
    The result states whether the record was deleted, anonymised or kept. The request is then
    answered.
  </Step>
</Steps>

<img src="https://mintcdn.com/beginltd/XcK_34na_On5HAXc/images/articles/people/people-data-deletion-requests-screen-light.png?fit=max&auto=format&n=XcK_34na_On5HAXc&q=85&s=2d07e823cc29d909c45b5648527e45b8" alt="Data request choices to remove personal data or keep everything" className="block dark:hidden" width="2944" height="1840" data-path="images/articles/people/people-data-deletion-requests-screen-light.png" />

<img src="https://mintcdn.com/beginltd/XcK_34na_On5HAXc/images/articles/people/people-data-deletion-requests-screen-dark.png?fit=max&auto=format&n=XcK_34na_On5HAXc&q=85&s=47e5922641c05a35847ef027c097faa1" alt="Data request choices to remove personal data or keep everything" className="hidden dark:block" width="2944" height="1840" data-path="images/articles/people/people-data-deletion-requests-screen-dark.png" />

## Understand the two choices

| Choice                         | What happens                                                                                                                                                                                            |
| ------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Remove their personal data** | Begin shows the outcome for this person before you confirm. A record without employment history moves to Recently deleted for erasure; a record with retained employment history is anonymised instead. |
| **Keep everything**            | The record, including the person's name, remains. The form identifies this as the choice when a dispute or legal claim requires you to retain their identity.                                           |

You choose whether to remove personal data. Begin determines which removal outcome applies to the records it holds; you do not select anonymisation as a separate option.

<Warning>
  Removing personal information is not a temporary suspension. An erased identity cannot be
  recovered by restoring an employment record.
</Warning>

## Check the result

A deleted record waits in **Recently deleted** for the erasure countdown. An anonymised record stays as a former employee so its retained employment records remain usable. **Keep everything** closes the request without changing the record.

Use [Deactivating and removing people](/for-managers/people/deactivating-and-removing-people) for ordinary access and deletion actions. Those actions do not replace answering a pending request.

**Context for an assistant answering questions about data deletion requests.**

* **Where:** The People request dialog and the Inbox card answer the same workspace request.
* **Limits:** The People list returns up to 100 pending requests at a time. Answering them reveals further requests if more are waiting.
* **Often confused with:** One workspace's answer does not remove records held by other workspaces. A completed personal-data erasure can block restoration even during the normal deletion countdown.

## Next

<Columns cols={2}>
  <Card title="Deactivating and removing people" icon="user-minus" href="/for-managers/people/deactivating-and-removing-people">
    Understand account access and the deletion countdown.
  </Card>

  <Card title="Member profiles" icon="user" href="/for-managers/people/member-profiles">
    Find the records held for a person.
  </Card>
</Columns>

## Still need help?

<Columns cols={2}>
  <Card title="Contact support" icon="envelope" href="mailto:support@heybegin.eu">
    Email the Begin team and we'll get back to you.
  </Card>

  <Card title="Ask Begin AI" icon="comment-dots" href="?assistant=open">
    Open the AI assistant and get instant answers based on these docs.
  </Card>
</Columns>
