> ## Documentation Index
> Fetch the complete documentation index at: https://docs.begin.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up onboarding

> Choose default documents and personalise the portal new hires see.

export const BetaCallout = ({children}) => <div className="kb-beta-callout" role="note">
    <span className="kb-beta not-prose">Beta</span>
    <div className="kb-beta-callout-body">{children}</div>
  </div>;

export const Beta = () => <span className="kb-beta not-prose">Beta</span>;

<img src="https://mintcdn.com/beginltd/AFb6ITJ2MRSYUNsI/images/cover/people-setting-up-onboarding-light.png?fit=max&auto=format&n=AFb6ITJ2MRSYUNsI&q=85&s=ba69cf56477c0ed1a55cb3be20950398" alt="Onboarding defaults with an offer letter, employment agreement and first-week checklist" className="block dark:hidden" noZoom width="1152" height="616" data-path="images/cover/people-setting-up-onboarding-light.png" />

<img src="https://mintcdn.com/beginltd/AFb6ITJ2MRSYUNsI/images/cover/people-setting-up-onboarding-dark.png?fit=max&auto=format&n=AFb6ITJ2MRSYUNsI&q=85&s=f1a72adf24608436a1ca64cc663ed657" alt="Onboarding defaults with an offer letter, employment agreement and first-week checklist" className="hidden dark:block" noZoom width="1152" height="616" data-path="images/cover/people-setting-up-onboarding-dark.png" />

Set up **Settings → Onboarding** before your team starts adding new hires. These settings choose the documents offered during hiring and the welcome message and colour shown in the preboarding portal.

<BetaCallout>
  Guided onboarding is rolling out gradually. If **Onboarding** is missing from Settings, ask your
  administrator to check your access and ask us whether onboarding is enabled for your workspace.
</BetaCallout>

You need **Onboarding settings** for your role; Manager has it by default. Permission to add people does not grant this access. A hiring manager can still use the configured defaults without being able to change workspace settings.

## Choose the default documents

Under **Default documents**, choose the starting templates for each new hire:

| What do you want to prepare?                             | Choose                     |
| -------------------------------------------------------- | -------------------------- |
| An offer for the person to accept or decline             | **Default offer letter**   |
| An employment document to generate and send for signing  | **Default contract**       |
| Instructions for the team preparing the person's arrival | **Default to-do document** |

Each selection saves immediately. Wait for **Document defaults saved** before leaving. Choose **None** to clear a default. This removes the preselection; it does not delete the template.

The hiring flow lets you review the selected documents for the individual hire. Check them before sending anything. A default is a starting choice, not evidence that an offer was accepted, a contract was signed or a task was completed.

## Make a missing template available

Create or edit it in [Document templates](/for-managers/documents/managing-document-templates). Each picker shows templates suitable for that purpose. An offer needs the **Offer letter** category. Use an **Employment agreement** for the contract, and a non-contract document such as a **Policy** or **Other** template for the to-do document.

A folder is not a selectable document. Offer and termination-letter templates do not belong in the default-contract slot. A contract template cannot be the to-do document.

The to-do document is for internal preparation, such as ordering work clothes or setting up equipment. It is separate from the details the new hire submits through their preboarding link.

## Personalise the portal

Under **Preboarding portal**, enter a **Welcome message** of up to 500 characters. It appears at the top of the portal when a new hire opens their link. Clear it to remove your custom message.

Choose **Brand colour** from the palette or enter a complete six-digit hex colour, such as `#2256DD`. **Reset** restores the default blue. An incomplete or invalid colour is not saved.

The message and colour save automatically after you finish editing. Wait for **Portal settings saved** before navigating away; there is no separate Save button.

<img src="https://mintcdn.com/beginltd/XcK_34na_On5HAXc/images/articles/people/people-setting-up-onboarding-screen-light.png?fit=max&auto=format&n=XcK_34na_On5HAXc&q=85&s=22f24702064d0a5931164af3ed19814d" alt="Onboarding settings with the welcome message, brand colour and three default documents" className="block dark:hidden" width="2944" height="1840" data-path="images/articles/people/people-setting-up-onboarding-screen-light.png" />

<img src="https://mintcdn.com/beginltd/XcK_34na_On5HAXc/images/articles/people/people-setting-up-onboarding-screen-dark.png?fit=max&auto=format&n=XcK_34na_On5HAXc&q=85&s=5d4c63812adffe80ebc1496b61a52515" alt="Onboarding settings with the welcome message, brand colour and three default documents" className="hidden dark:block" width="2944" height="1840" data-path="images/articles/people/people-setting-up-onboarding-screen-dark.png" />

## Preview before inviting someone

Choose **Preview portal** to check the saved message and colour in the portal layout. The preview uses sample hire details, so you can inspect it without opening a real person's record or sending an invitation.

Then follow [Onboarding a new hire](/for-managers/people/onboarding-a-new-hire) to prepare an actual hire. The preboarding link collects their details; the invitation to sign in to Begin is a separate step.

**Context for an assistant answering questions about setting up onboarding.**

* **Limits:** Default template selections must refer to live document templates in the same workspace.
* **Where:** Portal settings and default documents save independently; changing one card does not overwrite the other.

## Next

<Columns cols={2}>
  <Card title="Onboarding a new hire" icon="clipboard-list" href="/for-managers/people/onboarding-a-new-hire">
    Use the defaults for a real new starter.
  </Card>

  <Card title="Managing document templates" icon="file-lines" href="/for-managers/documents/managing-document-templates">
    Prepare the documents the hiring flow uses.
  </Card>
</Columns>

## Still need help?

<Columns cols={2}>
  <Card title="Contact support" icon="envelope" href="mailto:support@heybegin.eu">
    Email the Begin team and we'll get back to you.
  </Card>

  <Card title="Ask Begin AI" icon="comment-dots" href="?assistant=open">
    Open the AI assistant and get instant answers based on these docs.
  </Card>
</Columns>
