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A personal Inbox with an unread update A personal Inbox with an unread update Inbox holds updates sent to you about your work, requests and company information. Open it from your navigation; on a phone, look under More if it is not shown among your shortcuts. It opens on Priority, which holds what needs you or is about you; Other holds the rest. Or ask Begin AI (Cmd / Ctrl + J):

What's in my priority inbox?

Find where an update sits

Each tab shows how many unread items it holds. Inside a tab, items sit in sections, and a section appears only while it holds something. Each tab ends with Read, which holds its read items, newest first.
If you are asked to decide a request, it appears under Approvals at the top of Priority. When Priority is empty and Other has unread items, the list says Nothing needs you right now and offers Show other. On a computer, search Other notifications in the command palette (Cmd / Ctrl + K) to open the Other tab directly. To see each tab as one list instead, turn off Group by type in More actions; Managing your Inbox explains it. The tabs only arrange the list. The sidebar badge, push notifications and email digests are unchanged and still cover every unread item, on both tabs.

Read first, then respond

Opening an item marks it read. With sections on, it moves to Read once you leave Inbox, switch tab or change a filter. It does not accept an offer, confirm a document or approve a request: use the action on the item, wherever it sits, when a response is needed. An employee Inbox on the Priority tab, with reminders, replies and shift updates in sections An employee Inbox on the Priority tab, with reminders, replies and shift updates in sections

Keep messages separate

Your conversations stay in Messages. Chat alerts can reach the mobile app, but do not create matching Inbox items or email copies. Message alerts explains those controls. Inbox items belong to the selected workspace. Switch workspace before looking for an update from another employer.

Next

Reading and responding

Check what changed and what to do next.

Notification settings

Choose how updates reach you.

Still need help?

Contact support

Email the Begin team and we’ll get back to you.

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