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A team channel with a question and a reply A team channel with a question and a reply Open Messages from your navigation or More on a phone to reach your team’s conversations. Use channels for a topic or team, and direct messages or group chats for a selected audience.

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A team channel with Messages, Pins and Files tabs above the conversation A team channel with Messages, Pins and Files tabs above the conversation

Choose the audience before sending

A Public channel can be found and read by people in the workspace. They join before posting. A Private channel is for invited members. A direct conversation or group chat is for its participants. A thread keeps replies under an existing message; it does not create a separate private audience. Pins keeps important messages together, and Files collects shared material for that conversation.

When Messages is unavailable

Your employee role normally lets you read and send messages and start conversations. Ask a manager to create a channel or change settings you cannot edit. If Messages or its controls are missing, ask an administrator to check your role. If the message box is replaced by an add-on requirement, ask the person who manages the workspace subscription to enable Messages. Existing history can remain readable while sending is blocked.

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Team chat

Join your team’s channels and start conversations with colleagues.

Message alerts

Choose which conversations notify you and when mobile alerts can reach you.

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