Replies and reactions

On a phone, press and hold a message to open its actions. Reply in a thread when your message answers a particular question. Send to the main conversation when you are starting a new topic that everyone there needs to see.

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Write and send

Type in the message box. Use Show formatting for emphasis, lists and links, or Add emoji to insert an emoji. A message can contain up to 4,000 characters. On a computer, press Enter to send and Shift + Enter for a new line. On a phone, Enter adds a line; tap the send arrow to send. An unsent message is saved as a draft for that conversation. Wait for its draft marker before moving away if you need to be sure it has saved. Returning to the conversation restores it. A draft is not a message the team has received.

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Keep an answer with its question

Choose Add reaction for a quick acknowledgement. Select an existing reaction to add yours or remove your own reaction.

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Get someone’s attention

Type @ or choose Mention someone, then select the person or group from the picker. A selected mention is different from typing a name as plain text. A thread reply can notify the original message’s author. It does not broadcast a new-message alert to everyone who has replied in that thread.

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Correct a message

Open your own message’s menu and choose Edit message. Save the edited text; the message shows (edited). You cannot edit someone else’s words. Delete message appears when your permissions allow it. Confirm only if you intend to remove the message: deletion cannot be undone, and the conversation shows This message was deleted. Your employee role does not normally include message deletion. Archived conversations do not accept new messages or replies. Missing send or edit controls can also mean your role does not allow the action.

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Next

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