Begin AI can remember how you like to work, such as short answers or the location you plan for, so you do not repeat it in every chat. Everything it keeps is listed on Agent personalization in your settings, where only you can see, change or delete it.
Beta
Begin AI memory is rolling out gradually. If your settings have no Agent personalization page,
your workspace does not have it yet: ask your manager to contact us about turning it on.
Choose where a preference goes
Start the note with Write note. Begin AI reads it and this workspace’s memories in every chat, but what you say in the chat comes first: when the two disagree, Begin AI follows the chat and offers to update the memory.
Add, change or delete a memory
1
Open Agent personalization
Go to Settings → Agent personalization. On a phone, open More → Profile & settings → Agent
personalization.
2
Find this workspace's list
Memories in and your workspace’s name lists what Begin AI keeps for you here.
3
Add a memory
Choose Add, write one short line, such as “I plan rotas a month ahead”, and choose Save.
Let Begin AI save for you
Ask Begin AI in a chat to remember something, or tell it a lasting preference: how long or how laid out answers should be, a language, a default location, team or period, or how you plan or approve. It saves that as a memory and says in one line what it saved. It never saves other people’s personal details, health, pay, passwords, secrets or one-off task details. Whether it asks first follows the chat’s Approval mode:
Its card shows the memory as your list holds it and the text it would store.
Begin AI keeps memory out of any conversation other people read: a loop’s run, and the follow-up that everyone who can see the loop reads. There it neither uses nor changes your memory, so ask in your own chat.
To stop it altogether, turn off Use memory. Begin AI then neither reads nor saves memories in any workspace, and you can still add, change and delete them on Agent personalization.
Who can see it, and when it goes
Only you see your memories and your account note. They are stored encrypted, and nobody else in your workspace can read them, administrators included. Your personal data download includes this workspace’s memories and your note; the workspace’s own export does not. Deleting your account erases every memory and your note. Deleting a workspace deletes the memories kept in it, with the rest of its data.Leaving a workspace keeps your memories there, stored encrypted, until the workspace or your
account is deleted, and once you have left you cannot open them. Delete them before you leave.
Next
Reviewing and confirming
Check a card before Begin AI saves or forgets a memory.
Download your personal data
Keep a copy of your memories and your note.
Still need help?
Contact support
Email the Begin team and we’ll get back to you.
Ask Begin AI
Open the AI assistant and get instant answers based on these docs.