Start from Acknowledgements when you want to build a request from several documents. Start from a document’s menu when that document is the reason for the request.
Acknowledgements must be enabled for your workspace and your role needs access (Acknowledgements overview).
Create the request
1
Open the form
Go to Acknowledgements and select New request, or open a document’s menu and select
Request acknowledgement. The document route starts with that document selected.
2
Choose the documents
Add up to 20 documents. A short request name is optional and helps identify a pack in the
overview.
3
Choose who must confirm
Add people, roles, departments, positions or locations, or choose everyone in the workspace.
Audiences and deadlines explains how
changing groups affect the request.
4
Set timing
Choose one due date for everybody already in the audience. You can also give future joiners a
number of days after joining and repeat the request every 90, 180 or 365 days.
5
Choose the attestation
Use Typed name for the standard read-and-confirm flow. E-signature is disabled until
contracts are enabled for your workspace, and each signature uses one of your plan’s monthly
e-signatures (Buying e-signature credits). If
you cannot select it, use Typed name or ask an administrator to check whether contracts are
enabled.
6
Send it
Check the summary, then select Send request. Each selected document becomes a separate item
for every person, while the overview keeps the pack together.
Before you send
You need Full access to every selected document. A generated document carrying a pay figure also needs View pay data for the person it is about, and one carrying a national ID, bank details or birthday needs View private details; the same applies when you change the audience later. Only the person the document is about, or someone with those permissions, can sign it with E-signature. If you launch from a document you cannot manage, the menu item stays disabled. On the Acknowledgements page, New request appears only when your role can create acknowledgement requests; the picker then offers only documents you can manage. An acknowledgement records read and understood. Even when you choose E-signature, it does not create a contract or send one for signature. You can also ask Begin AI to create a request. Its card names the documents and the audience, and it always waits for you to confirm, whatever approval setting the chat uses, because sending gives that audience access to every document in the pack.Next
Audiences and deadlines
Decide who is included now and when future joiners are due.
Tracking completion
Follow the request after it is sent.
Still need help?
Contact support
Email the Begin team and we’ll get back to you.
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