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A team channel with a question and a reply A team channel with a question and a reply Messages keeps your team’s conversations alongside the working day. Use channels for a topic or team, and direct messages or group chats for a selected audience.

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A team channel with Messages, Pins and Files tabs above the conversation A team channel with Messages, Pins and Files tabs above the conversation

Choose the audience before sending

A Public channel can be found and read by people in the workspace. They join before posting. A Private channel is for invited members. A direct conversation or group chat is for its participants. A thread keeps replies under an existing message; it does not create a separate private audience. Pins keeps important messages together, and Files collects shared material for that conversation. Managers can create channels and manage conversations when their role allows it. Your employee colleagues can normally read and send messages, but do not have the same channel-management controls.

When Messages is unavailable

If Messages or its controls are missing, ask an administrator to check your role. If the message box is replaced by an add-on requirement, ask the person who manages the workspace subscription to enable Messages. Existing history can remain readable while sending is blocked.

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Channels

Create a channel for your team and choose who can read and join it.

Direct messages

Start a private conversation with one person or a small group.

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