Skip to main content
A Standard trial card with one day left and an Add payment method action A Standard trial card with one day left and an Add payment method action The free trial starts when the workspace is created, lasts seven days and gives your workspace Standard limits until the end date shown in Begin. The Current plan card and sidebar count down to its end date. What happens next depends on whether the subscription has a payment method.
Billing must be available for your workspace. If you see Billing is not yet available, contact Begin support. You need Manage billing to add a payment method or choose Continue on Free. The Administrator role has that permission by default.

Keep Standard after the trial

1

Open Billing and plans

Go to Settings → Billing and plans before the date shown on the trial card.
2

Add a payment method

Choose Add payment method. Begin opens the secure payment setup so you can save the method used for the subscription.
3

Return to Begin

Payment method added confirms the setup. The subscription continues automatically when the trial ends.
Billing administrators receive one reminder email about three days before the end date. If you do not add a payment method, the subscription pauses and the workspace moves to Free limits. Begin then shows a blocking choice to billing administrators: add a payment method to restore Standard, or Continue on Free. If you already saved a payment method and want Free instead, cancel the subscription before the trial ends. Check the cancellation date in Begin; closing the app does not stop the subscription.

Fit the Free employee limit

Compare your active-employee count with the Free limit shown in Begin. If more are active when the trial ends, Begin keeps every person and asks you to reduce the active count. Open Billing and plans, find Downgrade to Free, and choose Choose employees to suspend. Suspended employees keep their data but cannot access the workspace.
The Downgrade to Free checklist showing eight active employees against a limit of five and a Choose employees to suspend actionThe Downgrade to Free checklist showing eight active employees against a limit of five and a Choose employees to suspend action

The downgrade checklist stays until the active-employee count fits Free

Continue on Free dismisses the trial-ended prompt. It does not remove people or raise the Free limits, so capped actions remain blocked until the workspace fits or you upgrade.

Next

Choosing a plan

Compare the limits before keeping Standard or moving to another plan.

Managing payment details

Check the payment method that carries the subscription forward.

Still need help?

Contact support

Email the Begin team and we’ll get back to you.

Ask Begin AI

Open the AI assistant and get instant answers based on these docs.