An identifier tells a terminal who is clocking. A person can use a face, fingerprint or card captured at a terminal, or the PIN Begin issued them.
Devices must be enabled for your workspace, and your role needs access. If it is missing from
the sidebar, ask an administrator to check your role or contact Begin support about availability.
Link a new capture
1
Open the identifier register
Go to Devices → Identifiers. Captures that do not belong to a person yet sit under
Unclaimed.
2
Link it to a member
Open the capture’s Actions menu and choose Link to member.
3
Record the biometric agreement
A face or fingerprint is special-category data, so record the person’s biometric agreement: ask
them to sign it in the app, record the paper one you hold, or choose Add it later and record
it from Record consent on the row. The Missing agreement filter lists the rows still
waiting.
4
Check the linked row
The capture moves to Linked to a member. Its device badges show where it is stored and
whether each copy has synced.


The register separates unclaimed captures and shows agreement and sync status
Put it on the right terminals
Automatic distribution follows each terminal’s rule. For a Manual terminal, open the linked identifier’s Actions menu and choose Manage devices. Only manually managed terminals appear there. Select every manual terminal that should store the identifier, then save. Use Reassign when the capture belongs to the wrong person. Use Delete only when the identifier itself must stop working: deletion removes it from every terminal and cannot be undone. Suspending or marking someone as left stops the terminal accepting them; their identifiers stay for a return. Removing the person deletes their identifiers everywhere.Find or replace someone’s PIN
Everyone who can clock already has a PIN: Begin issues one when Devices is switched on and to each new person you add. A PIN is four digits, works on every terminal and needs no sync. Open People, choose the person, then Identifiers to show it. Use Add PIN only when the row says No PIN yet. A person has one PIN. Confirming Generate new PIN stops the old one immediately. If the profile warns that PIN clock-in is off, change the clocking policy before asking the person to use it.Next
Configuring terminal clocking
Make the terminal method and PIN available to the people who need them.
Troubleshooting a terminal
Read failed device badges and fix a capture linked to the wrong person.
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