Use Billing details to check the contact and payment information attached to your workspace. Change these details through Manage billing, which opens the secure billing portal.
You need Manage billing, which Administrators have by default. Billing must be available for
your workspace. If you see Billing is not yet available, contact Begin support.
Update the billing profile
1
Check the active workspace
Open Settings → Billing and plans in the workspace whose bills you manage. Find Billing
details.
2
Review what is saved
Check the billing name, email, phone, address, Tax ID and payment method. Not set means that
detail is missing. A saved card shows its last four digits and expiry date.
3
Open the billing portal
Choose Manage billing. Update the payment method or billing information in the portal and
save the changes there.
4
Return to Begin
Return to Billing and plans. Reopen the page to review the current billing profile.
Add a payment method during a trial
If the Current plan card asks you to add a payment method, choose Add payment method there. Complete the secure payment setup, then return to Begin. Payment method added confirms the setup. See When a trial ends before deciding whether to continue on a paid plan.Resolve a failed payment
When the last payment has failed, updating the card is only part of the task: check that the outstanding invoice is paid and that the subscription returns to an active state. Follow Recovering a failed payment for the Past due and Plan paused paths. For issued invoices and the next renewal estimate, use Viewing invoices.Next
Viewing invoices
Download previous invoices and inspect the next renewal estimate.
Recovering a failed payment
Restore a past-due or paused subscription.
Still need help?
Contact support
Email the Begin team and we’ll get back to you.
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