Add-ons put optional capabilities on top of your base plan. Messages and Posts unlocks channels, direct messages, company posts, reactions, threads, file sharing, birthday posts and post categories.
Billing must be available for your workspace. If you see Billing is not yet available, contact
Begin support. You need Manage billing and an active paid plan or plan trial. A Free workspace
with no trial must upgrade before it can add Messages and Posts.
Start the add-on
1
Open Add-ons
Go to Settings → Billing and plans and find Add-ons.
2
Read the workspace price
The row shows the price per active employee for your subscription’s billing interval and
currency.
3
Start the trial or add it
Choose Start free trial when it is offered. Otherwise choose Add, review the
capabilities and price, then confirm. A direct purchase is prorated for the rest of the current
billing period.
Remove it or keep it
Choose Cancel trial during the free trial. Access ends immediately, and the trial cannot be started again. For a paid add-on, choose Remove and confirm. Access continues until the current billing period closes. The row then shows the end date and a Keep add-on action, which cancels the scheduled removal. Removing it does not delete existing content. Existing channels, conversations and posts stay readable. Nobody can start a new channel or conversation, send a message or publish a post until the add-on returns.Next
Choosing a plan
Upgrade the base plan before adding an optional capability.
Changing your subscription
Cancel or resume the subscription that carries the add-on.
Still need help?
Contact support
Email the Begin team and we’ll get back to you.
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