Notifications

Choose which channel messages can notify you, then set when mobile alerts may arrive. These settings affect you; they do not change your colleagues’ preferences.

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Quiet one channel

Mentions only keeps mentions of you eligible for alerts, including a mention of a group of people you belong to where that is available (it is rolling out gradually). Replies to a message you wrote can also notify you. Nothing silences this channel, including mentions and thread replies. Messages remain available when you open it.

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Choose when mobile alerts arrive

Open Settings → Notifications → Mobile app. Turn on Enable mobile app notifications and the Messages setting for new messages, mentions and thread replies. The same page holds the delivery schedule, temporary pauses and muting while on leave. They apply to every push notification, not only messages, so they live on notification settings.

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Check a missing alert

Check the channel’s preference, the Messages toggle and the mobile-app master switch first. Then check the delivery schedule, an active pause or approved leave, and the device’s notification permission for Begin. Begin avoids sending another push when you are already actively viewing that conversation. A mention only reaches eligible members of the conversation. A reply alerts the original message’s author rather than every person who has replied.

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Next

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