Build a workflow by choosing what starts it and what Begin does next. Your work saves as a draft first, so you can finish the flow before any event starts it.
Your role needs permission to create and update workflows. Your plan also sets how many custom
workflows the workspace can create, and drafts count towards it: delete one to free a slot. Begin
shows an upgrade message when the workspace reaches that limit.
Create the draft
1
Start a new workflow
Open Workflows under Manage, then select New workflow.
2
Name it and choose a domain
The domain decides which part of Begin can start the workflow. Add a description when another
manager will need to understand its purpose from the list. Select Create workflow to open
the builder.
3
Add the trigger
Select the first plus button, choose Trigger, then choose the event that should start the
flow.
4
Add what happens next
Use the next plus button to add an action. For Send notification, open the block and choose
Recipient type, Notification channels and Message template. Use Reports to for
the person’s direct manager, and choose Fallback if no manager so an unassigned manager does
not silently leave nobody to notify.
5
Wait for the draft to save
The header shows Last saved after Begin has stored your latest blocks.
Publish it, then turn it on
1
Open Publish
Select Publish in the top-right corner of the builder.
2
Create a numbered version
Select Publish workflow. The menu shows the new version number when it is ready.
3
Activate the workflow
Select Activate in the same menu. You can also close the builder and use Activate from
the workflow row’s menu.
Check the first result
For example, a Timesheets workflow can connect Time entry stopped to Send notification. Narrow the trigger to one person while you check it. After their next normal clock-out, open Publish → View execution log and check the latest run and its notification. There is no test-run button and activating a workflow does not replay earlier events. If no run appears, check that the workflow is Active, its domain matches the trigger and the person matches its filters. A failed run has an error in the execution log.Saving the draft does not publish or activate it. A workflow needs at least one trigger, and every
other block must connect to a trigger before Begin can activate it.
Next
Triggers and conditions
Pick the right domain event and narrow when the action runs.
Changing and pausing
Update an active workflow without losing its published versions.
Still need help?
Contact support
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