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An e-signature wallet showing monthly allowance and purchased credits An e-signature wallet showing monthly allowance and purchased credits Buy e-signature credits to send documents after your workspace uses its monthly signing allowance. One credit covers one signing round beyond that allowance, even when several people sign the same document. Purchased credits carry over and never expire.
You need Manage billing and billing access. Credit purchases must also be enabled separately for your workspace. If Buy credits is missing, contact Begin support to check availability. A plan with unlimited e-signatures has no credit wallet.

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Check what is available

Go to Settings → Billing and plans and find E-signature credits. Credits available combines Plan allowance left this month with Purchased credits. Begin uses the monthly allowance first. Purchased credits are spent only after that allowance runs out, so you can buy ahead without using them immediately. When the next month’s allowance starts, any unspent purchased credits stay in the wallet. E-signature credits showing remaining monthly allowance, purchased credits and Buy credits E-signature credits showing remaining monthly allowance, purchased credits and Buy credits

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Buy a pack

1

Open the purchase window

Choose Buy credits in E-signature credits.
2

Choose a pack

Select the number of credits you need. Compare the displayed pack prices and any discount. Prices exclude VAT.
3

Complete payment

Choose Continue to payment and complete checkout.
4

Check the wallet

After payment is confirmed, reopen Begin and go to Settings → Billing and plans. Review Purchased credits. The new credits add to any unspent purchased balance.
Buying a pack does not send a document or change the subscription. A round you cancel, or a signer declines, before anyone has signed is not counted, and a purchased credit it used returns to the wallet. Once one person has signed, the round is spent. Return to the document’s signing flow to use the available capacity. The purchase invoice appears with the workspace’s other invoices.

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Keep using an existing balance

If your workspace can no longer buy new packs, credits already purchased remain usable. A remaining purchased balance can still appear in E-signature credits without a Buy credits button. When neither the purchase option nor an existing balance is available, the wallet can be absent. Check the Current plan signing allowance and contact Begin support if you need to confirm which options your workspace has.

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Next

Viewing invoices

Download the invoice for a credit pack.

Choosing a plan

Check the signing allowance included in each plan.

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Still need help?

Contact support

Email the Begin team and we’ll get back to you.

Ask Begin AI

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