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A Harbour House client card with its client number and a shift tagged with it A Harbour House client card with its client number and a shift tagged with it A client is a person or business your team works for. You keep them in Clients, then tag shifts and time entries with the clients the work was for, so the schedule, the timesheet and your reports can show the work client by client.
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Clients are rolling out gradually, so your workspace may not have them yet. If Clients is missing from the sidebar, or opening it says You don’t have access, ask an administrator to check your role, then ask us to turn clients on.

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Where clients live

Open Clients under Manage in the sidebar. The list of clients sits beside the one you have open, with its details, its timeline and the work tagged with it. On a phone you see one at a time. The Clients page with eight clients in the list and Harbour House open on its Overview tab, showing its contact details and two field groups The Clients page with eight clients in the list and Harbour House open on its Overview tab, showing its contact details and two field groups

Who sees clients

Two toggles on the Clients row of a role decide it, in Settings → Permissions: Administrator and Manager have both, and can also add, edit and delete clients and change client fields. Employee has Data access only: people see the clients on their shifts and pick one when they clock in, but have no Clients page. A role reaches every client or none. Who can they see? cannot limit it to some clients, but it still decides which shifts and time entries a profile lists, so two managers can see different work on the same client.

Next

Adding clients

Add a client with its number and contact details.

Tagging work with clients

Put clients on shifts and time entries, one at a time or many.

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